Overall Rating :	3.50
Opening an account :	5/5
Software / Navigation :	3/5
Betting Limits :	4/5
Sports Offered :	4/5
Odds Offered :	4/5
Signup Bonus :	4/5
Promotions/Bonuses :	4/5
Customer Support :	2/5
Financial Security :	2/5
Deposit/Withdrawal :	3/5

Last Update: March 08

Company Background

Superbook was once owned by Sportingbet Plc but effective Friday 13th October 2006 and in compliance with the Unlawful Internet Gambling Enforcement Act all US facing sites and associated companies were sold to Jazette Enterprises Ltd for just $1. The terms of the agreement state that JEL cannot except any bets from non US residents for a period of three years.

Effective July 2007 Jazette Enterprises Limited changed their name to Jassy Sports Events Limited and although they are based in Malta it is unknown where they are registered.

Sportsbook.com and Players Only are among the related online sportsbooks.

Opening an account 5/5

Its simple and straightforward but persons outside of the United States can not wager at Superbook.

Software & Navigation 3/5

The layout of the sportsbook is fairly typical and navigating between the sportsbook, casino, poker room and the horsebook is easy. Using World Gaming software however there are reliability issues especially during high traffic periods.

Betting Limits 4/5

The minimum wager online $1. The maximum on NFL is $5,500 side, NBA $2,200 side and MLB $3,000 side.

Phone wagers are not accepted when playing at SuperBook.

Sports Offered 4/5

Football, baseball, basketball, auto sports, boxing, golf, hockey, tennis, soccer, horse and entertainment bets.

Odds Offered 4/5

SuperBook offers 20 cent line unless otherwise stated.

Signup Bonus 4/5

SuperBook offers 10% signup bonus on deposit between $20 to $499 and 15% on deposit of $500 and up.

Maximum bonus allowed by SuperBook is $500 with a 3x rollover.

Promotions/Bonuses 4/5

SuperBook offers a good selection of promos including two free $10 football bet per month during the football season, plus:

• Half juice every Friday.
• Weekly no juice on a selected college football game every Saturday.
• NFL shutout refund on select weeks. SuperBook will refund all money-line bets on the NFL teams that have been shutout.
• $100,000 perfect parlay. Pick all the NFL winners against the spread in one week and win the Superbook pool prize.
• Refer a friend to SuperBook. Receive 10% of your friends deposit value.
  

Customer Support 2/5

All the vital components of a good help center are available 24/7/365 such as live chat, email and a toll free telephone service.

The agents are friendly but have a tendency to put you on hold and research the questions they should readily know the answers to. On a scale of efficiency, email is the worst, then live chat and telephone is favored if you are in a rush for answers.

Financial Security 2/5

The financial background is not known but the organization is not suspected of being at risk.

Deposit/Withdrawal 3/5

SuperBook only deposit method is Visa/Mastercard.

SuperBook cashout method is limited to a single option:

Additional Information

Due to longstanding processor problems Superbook have a history of slow payout complaints but nonetheless they always manage to meet payout demands within weeks of a request.

Conclusion

SuperBook is a good base for newbie's and recreational bettors with an in-depth tutorial, good promotions, FAQ and gambling tips. They have a lot of satisfied customers but with limited deposit / withdrawal options and the problems they have faced securing payment processors we would recommend caution is given when dealing with Jassy Sport Event Ltd.

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